You’ve heard big banks advertise their services all over the world, but most consumers don’t realize all of the benefits that come with banking local. When it comes to customer service, banking fees and ethical choices, banking local is the smart choice, and we’ll tell you why.

Great Customer Service

Local bank employees have the chance to form deeper relationships with the people they serve due to the size of the community.

Tailored Programs

Community banks have the ability to create unique and personal programs for their customers based on their needs. Big banks suggest they have more choices and services, but most local banks offer those exact services, too.

Ethical Standards

Because of the direct effect the employees’ behavior has on the community, local banks hold their employees to a very high standard. Local banks understand the policies of where they work, and they also invest in other small, local businesses.

Lower Fees

Fees, like the ones at ATMs, are becoming more common among megabanks and the prices are rising as time goes on. Research shows that local banks offer more free accounts to their customers as well as charge fewer fees compared to big banks.

Convenience

Due to the size of megabanks, you find yourself with a question or concern but end up waiting on hold for hours. Local banks are dedicated to providing their customers with convenience and satisfaction.

Involvement in the Community

When it comes to giving back and charity involvement, local banks are there. Customers feel a sense of satisfaction knowing the business they support gives back and cares about others. Community banks love supporting charity events like races or fundraisers.

These often-unknown benefits of banking local are important for consumers to hear about. Community banks want what’s best for YOU. Contact Heartland Bank with any questions, and take a step in the right direction by banking local today!